AI share of voice · appointment scheduling software · September 2026

When a buyer asks ChatGPT or Perplexity for appointment scheduling software, who gets named?

We asked both assistants the twelve questions a buyer types when choosing a vendor — 24 live answers — and counted how often each vendor was named, and which websites the assistants read to decide. No vendor was involved. The numbers are below; the method is at the bottom.

24live answers (12 ChatGPT, 12 Perplexity)
19vendors named at least twice
88%of answers name Calendly, the category leader
9sites cited in a fifth or more of answers

Share of answers that name each vendor

Aliases, product names and old names are merged. Percentages are of all 24 answers. Vendors named only once are omitted.

The default answers

Calendly88%
Square Appointments62%
Acuity Scheduling58%
Setmore58%

The middle pack

HubSpot Meetings38%
Cal.com29%

Rarely named

SimplyBook.me21%
YouCanBookMe21%
Microsoft Bookings17%
Zoho Bookings17%
Doodle12%
SavvyCal12%
Zeeg12%
Booksy8%
Fresha8%
GlossGenius8%
Google Calendar appointment schedule8%
Google Meet8%
OnceHub8%

The two assistants do not agree

ChatGPT and Perplexity build their answers from different pages, so the same vendor can be a default on one and near-invisible on the other. The largest gaps:

VendorChatGPTPerplexity
Setmore33%83%
YouCanBookMe0%42%
Square Appointments50%75%
HubSpot Meetings25%50%
SavvyCal25%0%
Zeeg0%25%
Acuity Scheduling67%50%
Calendly83%92%

What the assistants read to decide

Every answer came with source links. These are the domains cited most across all 24 answers. Presence on the top few (capterra.com, calendly.com, albato.com, g2.com) determines the category far more than anything on a vendor's own site.

SourceAnswers citing itWhat it is
capterra.com14Review aggregator
calendly.com11A vendor's own comparison content
albato.com9
g2.com7Review aggregator
blog.hubspot.com7HubSpot's tool roundups
guideflow.com6
forbes.com6Forbes Advisor roundup
emailtooltester.com6
cal.com5A vendor's own comparison content
fitsmallbusiness.com4
knack.com4
gartner.com4
The one thing worth noticing. Calendly is the default answer in 88% of cases, and the next tier is almost entirely payment-and-booking suites (Square Appointments, Acuity, Setmore). Pure scheduling challengers — Cal.com, SavvyCal, YouCanBookMe, Zeeg — are named in a quarter of answers or fewer, and often by only one of the two assistants.

Method

The twelve prompts: Best appointment scheduling software for startups · Compare the leading appointment scheduling software tools. · Recommend a appointment scheduling software for a team of 10. · What appointment scheduling software do professionals actually recommend? · What are the top appointment scheduling software options in 2026? · What is a good alternative to the most popular appointment scheduling software? · What is the best appointment scheduling software? · What is the most affordable appointment scheduling software? · What should I look for when choosing a appointment scheduling software? · Which appointment scheduling software has the best reviews? · Which appointment scheduling software should a small business use? · Who are the leading providers of appointment scheduling software?

Each prompt was sent live to ChatGPT and Perplexity (ChatGPT as gpt-5 with web search on; Perplexity as sonar) via the DataForSEO LLM Responses API on 23 September 2026 — 24 answers. Every answer was checked for each vendor name using case-insensitive matching with aliases and old names merged; vendors were drawn from the answers themselves, so a vendor that no answer named does not appear. Source links inside each answer were counted once per domain per answer (up to eight domains per answer, so citation counts are lower bounds). Answers were truncated at 4,000 characters before scoring. Assistants are non-deterministic: a single vendor's share can move several points between runs. Total cost of the data on this page: US$0.52.

We re-run categories monthly. If a vendor on this list wants the per-question breakdown for their brand — which questions they are named for, which they are not, and which sources carried the answers that omit them — it is free; write to audits@agentbuilt.dev.

Want this for your own category?

The free AI visibility audit runs the same twelve questions for any brand in any category and sends you the report. No card, no call. Other categories: cold email software, lease accounting software, podcast hosting platform, rank tracking software, social media scheduling tool.