AI share of voice · password manager · September 2026

When a buyer asks ChatGPT or Perplexity for password manager, who gets named?

We asked both assistants the twelve questions a buyer types when choosing a vendor — 24 live answers — and counted how often each vendor was named, and which websites the assistants read to decide. No vendor was involved. The numbers are below; the method is at the bottom.

24live answers (12 ChatGPT, 12 Perplexity)
11vendors named at least twice
88%of answers name 1Password, the category leader
11sites cited in a fifth or more of answers

Share of answers that name each vendor

Aliases, product names and old names are merged. Percentages are of all 24 answers. Vendors named only once are omitted.

The default answers

1Password88%
Bitwarden83%
Dashlane58%
Keeper54%
NordPass54%
Proton Pass50%

The middle pack

RoboForm46%
LastPass29%

Rarely named

Apple Passwords / iCloud Keychain17%
Google Password Manager12%
Enpass8%

The two assistants do not agree

ChatGPT and Perplexity build their answers from different pages, so the same vendor can be a default on one and near-invisible on the other. The largest gaps:

VendorChatGPTPerplexity
NordPass25%83%
RoboForm17%75%
LastPass42%17%
Dashlane67%50%
Apple Passwords / iCloud Keychain25%8%
Proton Pass58%42%
1Password92%83%
Google Password Manager17%8%

What the assistants read to decide

Every answer came with source links. These are the domains cited most across all 24 answers. Presence on the top few (bitwarden.com, 1password.com, cyberinsider.com, g2.com) determines the category far more than anything on a vendor's own site.

SourceAnswers citing itWhat it is
bitwarden.com10A vendor's own content
1password.com9A vendor's own content
cyberinsider.com9Security review site
g2.com8Review aggregator
nytimes.com7NYT Wirecutter reviews
blog.lastpass.com6A vendor's own blog
cybernews.com6Security review site
wired.com5Wired reviews
allaboutcookies.org5Privacy review site
learn.g2.com5G2's editorial roundups
gartner.com5Analyst firm
keepersecurity.com4A vendor's own content
1Password and Bitwarden are named in nearly every answer (21 and 20 of 24). The engines disagree on the challengers: NordPass is named in 10 of 12 Perplexity answers but only 3 of 12 ChatGPT answers, and RoboForm 9 vs 2. Vendor sites are read heavily in this category: bitwarden.com was a source in 10 answers, 1password.com in 9 and blog.lastpass.com in 6. Operating systems, browsers, identity providers and review publishers (Wirecutter) are left off the chart.

Method

The twelve prompts: Best password manager for startups · Compare the leading password manager tools. · Recommend a password manager for a team of 10. · What are the top password manager options in 2026? · What is a good alternative to the most popular password manager? · What is the best password manager? · What is the most affordable password manager? · What password manager do professionals actually recommend? · What should I look for when choosing a password manager? · Which password manager has the best reviews? · Which password manager should a small business use? · Who are the leading providers of password manager?

Each prompt was sent live to ChatGPT and Perplexity (ChatGPT as gpt-5 with web search on; Perplexity as sonar) via the DataForSEO LLM Responses API on 26 September 2026 — 24 answers. Every answer was checked for each vendor name using case-insensitive matching with aliases and old names merged; vendors were drawn from the answers themselves, so a vendor that no answer named does not appear. Source links inside each answer were counted once per domain per answer (up to eight domains per answer, so citation counts are lower bounds). Answers were truncated at 4,000 characters before scoring. Assistants are non-deterministic: a single vendor's share can move several points between runs. Total cost of the data on this page: US$0.55.

We re-run categories monthly. If a vendor on this list wants the per-question breakdown for their brand — which questions they are named for, which they are not, and which sources carried the answers that omit them — it is free; write to audits@agentbuilt.dev. Want it every month, with the month-over-month trend? Brand Watch does that for one brand at $39 a month.

Want this for your own category?

Not on this list, or want to see today's answers for your own brand? The free AI visibility check asks ChatGPT and Perplexity two of these questions live, in about a minute. The free AI visibility audit runs the same twelve questions for any brand in any category and sends you the report. No card, no call. Other categories: appointment scheduling software, cold email software, CRM for small business, email marketing software, form builder, help desk software, invoicing software, landing page builder, lease accounting software, live chat software, podcast hosting platform, proposal software, rank tracking software, screen recording software, social media scheduling tool, time tracking software, uptime monitoring tool, video hosting platform, website builder, website heatmap tool.