AI share of voice · website heatmap tool · September 2026

When a buyer asks ChatGPT or Perplexity for website heatmap tool, who gets named?

We asked both assistants the twelve questions a buyer types when choosing a vendor — 24 live answers — and counted how often each vendor was named, and which websites the assistants read to decide. No vendor was involved. The numbers are below; the method is at the bottom.

24live answers (12 ChatGPT, 12 Perplexity)
16vendors named at least twice
96%of answers name Microsoft Clarity, the category leader
12sites cited in a fifth or more of answers

Share of answers that name each vendor

Aliases, product names and old names are merged. Percentages are of all 24 answers. Vendors named only once are omitted.

The default answers

Microsoft Clarity96%
Mouseflow88%
Hotjar79%
Crazy Egg62%
Lucky Orange62%
Contentsquare50%
FullStory50%

The middle pack

Inspectlet29%
Smartlook29%
VWO29%

Rarely named

Plerdy17%
Amplitude12%
Ask12%
Zoho PageSense12%
Android8%
Glassbox8%

The two assistants do not agree

ChatGPT and Perplexity build their answers from different pages, so the same vendor can be a default on one and near-invisible on the other. The largest gaps:

VendorChatGPTPerplexity
Crazy Egg83%42%
FullStory67%33%
Inspectlet17%42%
Smartlook42%17%
Hotjar67%92%
Amplitude0%25%
Ask25%0%
Zoho PageSense25%0%

What the assistants read to decide

Every answer came with source links. These are the domains cited most across all 24 answers. Presence on the top few (crazyegg.com, g2.com, amplitude.com, bloggingwizard.com) determines the category far more than anything on a vendor's own site.

SourceAnswers citing itWhat it is
crazyegg.com15
g2.com13Review aggregator
amplitude.com12
bloggingwizard.com10
convert.com8
clarity.microsoft.com7
contentsquare.com7
inspectlet.com6
learn.microsoft.com6
mouseflow.com6
capterra.com6Review aggregator
learn.g2.com5
Microsoft Clarity is named in 96% of answers, almost always as the free option, with Mouseflow 88% and Hotjar 79%. Crazy Egg's own comparison pages are the single most-cited source in the category.

Method

The twelve prompts: Best website heatmap tool for startups · Compare the leading website heatmap tool tools. · Recommend a website heatmap tool for a team of 10. · What are the top website heatmap tool options in 2026? · What is a good alternative to the most popular website heatmap tool? · What is the best website heatmap tool? · What is the most affordable website heatmap tool? · What should I look for when choosing a website heatmap tool? · What website heatmap tool do professionals actually recommend? · Which website heatmap tool has the best reviews? · Which website heatmap tool should a small business use? · Who are the leading providers of website heatmap tool?

Each prompt was sent live to ChatGPT and Perplexity (ChatGPT as gpt-5 with web search on; Perplexity as sonar) via the DataForSEO LLM Responses API on 25 September 2026 — 24 answers. Every answer was checked for each vendor name using case-insensitive matching with aliases and old names merged; vendors were drawn from the answers themselves, so a vendor that no answer named does not appear. Source links inside each answer were counted once per domain per answer (up to eight domains per answer, so citation counts are lower bounds). Answers were truncated at 4,000 characters before scoring. Assistants are non-deterministic: a single vendor's share can move several points between runs. Total cost of the data on this page: US$0.58.

We re-run categories monthly. If a vendor on this list wants the per-question breakdown for their brand — which questions they are named for, which they are not, and which sources carried the answers that omit them — it is free; write to audits@agentbuilt.dev. Want it every month, with the month-over-month trend? Brand Watch does that for one brand at $39 a month.

Want this for your own category?

Not on this list, or want to see today's answers for your own brand? The free AI visibility check asks ChatGPT and Perplexity two of these questions live, in about a minute. The free AI visibility audit runs the same twelve questions for any brand in any category and sends you the report. No card, no call. Other categories: appointment scheduling software, cold email software, CRM for small business, email marketing software, form builder, help desk software, invoicing software, landing page builder, lease accounting software, live chat software, password manager, podcast hosting platform, proposal software, rank tracking software, screen recording software, social media scheduling tool, time tracking software, uptime monitoring tool, video hosting platform, website builder.